At ALPHA Territory we strive to provide you with a Customer Care YOU Deserve!
Our sales always go smoothly, but if there’s a problem with an order, we will work with you to solve any issues you may encounter. Our ALPHA Members are our #1 Priority!
Problems with an Order
Our ALPHA Buyers will always be protected when:
- They don’t receive an item.
- They receive an item that doesn’t match the listing description.
- They encounter any other issue or circumstance as described in any of these articles.
- Any other specific issue you may be having. There’s no protocol. We’ll simply help you with anything!
We ensure maximum quality and optimal customer service, therefore your satisfaction is our main priority. If there’s a problem with your order please contact us.
Refunds, Returns & Exchanges
We will help with any refund, return or exchange request under any circumstance explained here, or any other specific issue you may be having. We will happily help you as soon as you communicate with us and we will work into assisting you until you’re 100% satisfied. Special circumstances? Our customer care team is there for you to help not matter what particular situation you may be facing.
Customer Service Mindset
We are here for you. Delivering a product that meets your expectations is our main priority. We will work with you to solve any problems until you are satisfied.