General Refund Policy
Our customers’ complete satisfaction is the number one priority to all of us at ALPHA Territory.
In simple words, if there’s a mistake we made on our end with an order or product, please communicate it to us. We will work with you along the way to help you with the problem, whether is exchanging the item for you, giving you store credit or a refund in the event you didn’t like the item for any reasons (as long as the items are returned to us in the same as-new conditions without suffering any damage or alteration) whichever works for you better.
Keep in mind that all circumstances are different, so please refer to this article to learn more about how to proceed to return an item you have received.
If you need to return something, please Click here.