MAKE A RETURN

Get in touch with us and we’ll help you with anything you need!

Return Process

We know returns can be a headache. Rest assured that at ALPHA Territory, we will do anything needed in our side to ensure your complete satisfaction.

Order Information

Wrong Size

We're sorry to hear you ordered the wrong size or that the items you ordered don't fit as you'd like. We will always be on your side to understand any circumstance possible you may have encountered, so do not worry about needing to exchange or replace any item.
We cannot accept to receive or approve the return of any items that are not in the same "new" condition as you received them. Please refer to our Exchanges & Returns Policy and exclude any times that do not qualify to be returned from your return package.

Damaged Item

We're sorry to hear you have received a defective or damaged item in your order. If your order package and its item(s) have been damaged upon delivery, please take photos for evidence and submit them along with your request to us.

Make sure you include color and size.

Please list the item(s) you are returning to us. Make sure you include color and size.

Please allow us to make things right for you!

Please list the item(s) you are returning to us. Make sure you include color and size.